Frequently Asked Questions
Find answers to common questions about our courses and platform
After completing your purchase, you will receive a confirmation email with course access details. You can then log in to your account and start learning immediately. Course access is provided for lifetime.
Yes, absolutely! All our courses are self-paced, allowing you to learn when it's convenient for you. There are no deadlines or time restrictions.
We accept all major credit cards including Visa, Mastercard, and American Express. All payments are processed securely through our encrypted payment system.
Please refer to our Terms of Service for detailed information about our refund policy. We strive to ensure customer satisfaction with our courses.
Prerequisites vary by course and are clearly listed on each course page. Some courses are designed for beginners, while others may require prior knowledge or experience.
Course materials are available for viewing within our platform. Specific download permissions may vary by course and will be indicated in the course details.
You can contact our support team through the contact form, email us at [email protected], or call us at +44 20 7123 4567 during business hours.
We offer courses for all skill levels, from beginner to advanced. Each course clearly indicates its difficulty level and target audience on the course page.
Certificate availability varies by course. Please check the individual course details to see if a certificate of completion is included.
Yes, our platform is fully responsive and works on all devices including smartphones, tablets, and desktop computers.